Care and warranty
BOLD Surfaces
Porcelain tile. Used on floors, showers, and some walls.
Tile care
Care
- Sweep or vacuum grit. Damp-mop glazed porcelain with a pH-neutral tile cleaner.
- Do not use vinegar, bleach, or abrasive pads on a routine. They etch grout and some finishes.
- Glazed porcelain does not need sealing. Cement grout often does; follow the grout brand. Natural stone and some unglazed tiles do need a penetrating sealer.
- Clean grout haze with a haze remover, not more acid on a guess.
- In a shower, squeegee glass and tile after use. Standing hard water is what clouds the room, not the porcelain.
- BOLD’s own care line: sweep or vacuum, mop with a pH-neutral cleaner, skip vinegar, bleach, and abrasive pads.
- Glazed porcelain generally does not get sealed. Some unglazed looks may.
Official care from the manufacturer
Warranty
- Manufacturing-defect coverage follows BOLD’s first-quality porcelain terms and the carton. Inspect before setting.
- Installation, lippage from a 50% offset on a long plank, and chemical abuse are not mill defects.
- Our one-year labor is the studio term on work we set.
Official warranty from the manufacturer
Our year on top of theirs
Artistic Design Studio warrants materials and labor for one year on work we sold and installed. The mill letter above is separate and often longer. We keep the order so a factory claim has a ticket. See the studio warranty.
This page is a plain-language summary of published manufacturer care and warranty pages as of September 2026. It is not the legal warranty. Terms, exclusions, and remedies live on the manufacturer’s current letter. Product on your invoice is the product that counts.