Care and warranty
WOW Design
Spanish ceramic and porcelain. Often used on bath walls and floors.
Tile care
Care
- Sweep or vacuum grit. Damp-mop glazed porcelain with a pH-neutral tile cleaner.
- Do not use vinegar, bleach, or abrasive pads on a routine. They etch grout and some finishes.
- Glazed porcelain does not need sealing. Cement grout often does; follow the grout brand. Natural stone and some unglazed tiles do need a penetrating sealer.
- Clean grout haze with a haze remover, not more acid on a guess.
- In a shower, squeegee glass and tile after use. Standing hard water is what clouds the room, not the porcelain.
Official care from the manufacturer
Warranty
- WOW tiles are manufactured to EN / ISO ceramic standards. Coverage for manufacturing defect follows the importer and the carton grade — first quality only.
- Typical ceramic practice: inspect before setting; a visual defect that goes on the wall is no longer a mill claim.
- Labor to reset is not a factory term. Our one-year labor covers work we installed.
- Keep a labeled carton and a few extra pieces.
Official warranty from the manufacturer
Our year on top of theirs
Artistic Design Studio warrants materials and labor for one year on work we sold and installed. The mill letter above is separate and often longer. We keep the order so a factory claim has a ticket. See the studio warranty.
This page is a plain-language summary of published manufacturer care and warranty pages as of September 2026. It is not the legal warranty. Terms, exclusions, and remedies live on the manufacturer’s current letter. Product on your invoice is the product that counts.